Contact Us
Office of Information Technology
4400 Massachusetts Avenue NW
Washington, DC 20016-8019
United States
Key project and initiatives
Workday
Workday is American University's single platform used for HR, Finance, Payroll, Learning, and Performance Management. We are currently implementing Workday Student, our new Student Information System (SIS).
Salesforce
Salesforce is AU's new Customer Relationship Management System for Undergraduate Admissions and is being implemented as a multi-year initiative for Graduate Admissions.
ServiceNow
AU's Service Operations support for IT Service Management, Customer Service Management, Strategic Portfolio Management, and IT Operations Management.