Call MetLife Legal Plans client service center at 800-821-6400. Your social Security number is your identifier for you and your dependents. A representative will verify your eligibility; make an initial determination of coverage; give you a case number; provide you with the telephone number of a plan attorney most convenient to you; and answer any questions you have about the plan. You may also use the plan by visiting the MetLife Legal Plans website at www.legalplans.com.

• Preparation of wills, living wills, and living trusts
• Purchase, sale, and refinancing primary residence
• Debt collection defense
• LifeStages® Identity Management Services
• Traffic ticket defense (no DUI/DWI)
• Personal bankruptcy
• Civil litigation defense
• Uncontested adoption, guardianship, conservatorships
• Protection from domestic violence
• Tenant negotiations and eviction defense (tenant only)
• ElderLaw for issues related to your parents and Medicare, Medicaid, nursing home arrangements, etc.
• Preparation of Powers of Attorney, affidavits, demand letters, etc.
• Tax audits and property tax assessments
• Juvenile court defense
• Name change and premarital agreement
• Review and preparation of personal legal documents
• Consumer protections and small claims assistance
• Restoration of driving privilege
• Boundary-title disputes and zoning applications
• School hearings
• Pet liabilities

You may be responsible for certain fees such as filing fees in connection with these covered services.

No services, not even a consultation, can be provided for the following:

• Employment-related matters, including company or statutory benefits
• Matters involving American University, MetLife and affiliates, and plan attorneys
• Matters in which there is a conflict of interest between you and your spouse or dependents in which case services are excluded for the spouse and dependents
• Divorce proceedings
• Appeals and class actions
• Farm and business matters, including rental issues when you are the landlord
• Patent, trademark, and copyright matters
• Third party costs like fines, filing fees, or court fees
• Frivolous or unethical matters
• Matters for which an attorney-client relationship exists prior to you becoming eligible for plan benefits

You can also access services from outside the network of attorneys. There is a separate schedule for reimbursement for these services. Once enrolled, you would be able to call Hyatt Legal's client service center for a fee reimbursement package for use with a non-plan attorney.