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Direct Deposit

Direct Deposit is the fastest way to get paid – it’s easy, reliable, and sustainable!

Still have questions? Contact payroll@american.edu and let us know how we can help.

How to Sign Up

  1. Go to Eagle-Service - Banking Information in the myAU portal
  2. In Eagle Service
  • Choose Banking Information
  • Click on +Add an Account
  • Follow the instructions to add your bank account number and routing number. 

Screenshot of Banking information and Adding an Account in Eagle Service

You will receive an email confirmation once you have successfully submitted your information.

Note that it will take one to two paycycles for direct deposit to take effect and your bank information will show “Not Verified” until it has been processed by Payroll.

Are you a student worker? 

Eagle Service now allows you to use the same banking information for both student refunds and reimbursements, and payroll deposits. You will need to activate your banking information to receive direct deposit for your student job (payroll deposit won’t show up as an option until your employee documentation, including the W-4, have been processed).

Follow the instructions listed above to add an account; if you want to use your existing bank account you will need the account and routing numbers to edit your information. 

  1. Under New Deposit, click the Activate button next to Payroll Deposit.
  • Choose an effective date; the current date is the earliest that you can select.
  • Add your routing number and bank account details, agree to the terms and conditions, and click Submit.
  1. Go to Eagle-Service - Banking Information
  2. Then choose Banking Information  and click on +Add an Account:

Screenshot of Banking information and Adding an Account in Eagle Service

  •  If you already have bank account information in the system, you will need to reenter it for security purposes:

Confirming account details

  1. Under New Deposit, click the Activate button next to Payroll Deposit. Choose an effective date; the current date is the earliest that you can select.

New deposit

  1. Edit your bank account details
  • The routing number and bank account number fields are required
  • Click on “view sample image” to see where these numbers are located on your checks.
  • Don’t have checks? Contact your bank to verify the routing information.

Edit bank details

  1. You will receive an email confirmation once you have successfully submitted your information.

Note that it can take up to two pay cycles for direct deposit to take effect and your bank information will show “Not Verified” until it has been processed by Payroll.

Need to Make Changes?

You can also make changes to your banking information using the instructions above to log into your Eagle Service account.

Click on the account you wish to change.

You can change:

  • deposit
  • priority
  • amount
  • nickname
  • end date

You will need to create a new account if you wish to change your routing or account number. You will receive an email confirmation once you have successfully submitted your information.