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Memorandum June 2, 2022

To:
American University Community
From:
Phillip Harris, Director of Payroll;
Carol Wisniewski, Payroll Project Manager
Subject:
New Time and Leave Reporting Video Instructions and Training Sessions Available Now

On Monday, June 6, American University will transition to a new “self-service” time and leave reporting tool through Eagle Service on the AU portal link. The Payroll Office and IT team have created detailed video instructions and just-in-time training sessions. The tutorials are designed to provide employees and supervisors with step-by-step instructions on how to report and approve bi-weekly timesheets and monthly leave reports.   

Video instructions may be accessed in the links below:  

Just-in-time virtual training sessions also are available on the following days and times:  

  • Monday, June 6, from 11 a.m. – noon 
  • Wednesday, June 8, from 2 – 3 p.m. 

To register for the training sessions: https://americanuniversity.service-now.com/sp?id=community_event_home&sys_id=4ff877e31b2c6010a54ca6442a4bcbc9 

We encourage you to view the video instructions and/or attend one of the training sessions. Please keep in mind that the next bi-weekly timesheets are due Friday, June 10, and monthly leave reports are due by June 30.  

Additionally, FAQs (see attached) are available to help answer anticipated questions regarding the new tool and reporting procedures.   

Thank you for your assistance and patience as we navigate to the new system. If you have any questions in the meantime, please feel free to contact hrpayrollhelp@american.edu.